Request a repair - heat pumps

Heat Pump Repair Greater Sudbury: Reliable Repair Service, Year-Round

There’s nothing worse than returning home after a visit to Science North, an afternoon at Kivi Park or a walk along the Ramsey Lake Boardwalk only to discover that your heat pump has stopped working. No matter the season or time of day, Enbridge Sustain partners with local HVAC technicians who provide same-day repair services throughout the year, helping restore comfort to your home quickly and safely.

Licensed and experienced technicians

Enbridge Sustain proudly partners with licensed HVAC technicians throughout the Greater Sudbury, Ontario, community. With years of professional experience, these technicians will work diligently to identify the source of the problem and restore comfort to your home as quickly as possible while keeping strict safety and building codes in mind to ensure your heat pump is operating properly and reliably.

Comprehensive repairs for all heat pumps

From central ducted heat pumps to ductless mini-split systems, Enbridge Sustain connects Greater Sudbury homeowners with certified technicians who provide same-day emergency repairs, no matter the make, model or brand. These professionals can also service other HVAC equipment, including furnaces, air conditioners and tank or tankless water heaters. So, whether you are dealing with a minor performance issue or a complete system breakdown, you can trust that your home and equipment are in good hands.

Transparent pricing

All heat pump repair appointments in Greater Sudbury include a flat-rate diagnostic fee and a free quote before any work is performed on your system. That way, you can better understand what is wrong with your heat pump and make an informed decision about the recommended repairs with confidence.

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Home heating and cooling repairs done right

Greater Sudbury, Ontario, experiences average daytime highs near 25°C in July and overnight lows around -18°C in January, which can force your heat pump to work hard throughout the year to keep your Greater Sudbury home comfortable. This means even a minor issue can affect both heating and cooling performance. That’s why booking same-day service when you first notice weak airflow, strange noises or longer run times can help restore comfort sooner and lower the risk of a more expensive repair.

When you schedule HVAC system repair in Greater Sudbury with an Enbridge Sustain partner, your technician will begin by inspecting the heat pump and completing the tests needed to find the source of the problem. Once they determine what is wrong, they will explain the issue and review the recommended repair with you. From there, the technician will complete the approved work and test the heat pump, giving you a dependable solution that addresses the problem rather than a temporary fix.

HOW IT WORKS

Simple and Stress-Free Repairs.
Here's How It Works.

1

Submit your request

Book your heat pump repair appointment by completing the online form or calling Enbridge Sustain directly.
2

Get expert help

Once they have your approval, your technician will complete the work efficiently, helping restore comfort to your home with as little disruption to your day as possible.
3

Enjoy comfort again

Once they have your approval, your technician will complete the work efficiently, helping restore comfort to your home with as little disruption to your day as possible.
Your choice is clear
Trusted Partner
Whether you need a new air conditioner, high-efficiency furnace, cutting-edge heat pump or dependable water heater, we're your trusted partner for all of your heating and cooling needs.
Flexible ownership options
With flexible options like lease-to-own plans or full purchase, we make upgrading your home energy equipment simple and affordable-so you can focus on staying comfortable all year long.
Lease-to-own
No endless contracts. At the end of your agreement, the equipment is yours.
Fair buy-out policies
Our lease-to-own agreement has clear buy-out fees
Worry-free comfort
Enjoy peace of mind all year long with annual maintenance and any future repairs included in affordable monthly fee.

Limited time offer!

Save 50% for the first 6 Months!*

When you Lease-to-Own a new heat pump.

Why Lease-to-own?

Benefits of repairing your heat pump

Choosing an Enbridge Sustain partner for your heat pump repairs can offer Greater Sudbury homeowners benefits that go well beyond the completion of their appointment.

Benefits that Matter

  • Extend the lifespan of your heat pump: Expert repairs can extend the service life of your current heat pump, helping you avoid a premature replacement until you are ready to upgrade to a new system.

  • Improve your system’s energy efficiency: Repairs that get to the bottom of your heating or cooling problem can help restore your heat pump’s energy-efficiency levels and lower your monthly costs.

  • Enjoy reliable heating and cooling: Enjoy reliable heating and cooling throughout the year, no matter how cold or warm outdoor temperatures become, with quality repairs performed by experienced local technicians.

Winter Upgrade Without the Chilling Price

SPECIAL OFFER: Save 50% for the first 6 Months!*

Lease-to-Own new equipment with $0 down.

Request a repair now

Call us at 1-833-947-3850 to speak to an expert now or fill out the form above to schedule an appointment for a later date.

Service area

We’re closer than you think

Enbridge Sustain services most major towns and metropolitan cities across Ontario.
Trusted partners ready to service your home
Affordable Home Comfort
MegaCity 2025
EcoStar Home Services
Reliable Home Comfort
DNM Heating and Cooling
Campeau Heating
Walchuck Heating and Cooling
Hoovers Home Energy
Cross Heating
Atel Air Electric
Brooks Heating & Air
Woodbridge GTA
+ Terms and conditions

Enbridge Sustain is an unregulated company that is distinct from its gas utility affiliate Enbridge Gas Inc.

*The promotional savings offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between June 10th, 2026 and September 30th, 2026. Customers will receive a 60% reduction in their monthly lease-to-own payments for the first 6 months of the contract. Savings will vary depending on the equipment and installation cost. The savings of $1125.00 is based on an equipment + installation value of $21,000, which would generate regular monthly payments of $312.50. Under this scenario, a 60% monthly discount equals $187.50 per month for 6 months. Following the 6-month promotional period, monthly lease-to-own payments will return to the full regular amount for the remainder of the contract term. Equipment lease-to-own contracts will have a total term of 180 months. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. Contact Enbridge Sustain for complete terms and conditions. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.

** Maintenance, repairs and warranties are included for the duration of your contract. Enbridge Sustain is the owner of the equipment for the length of the contract. Customers may opt to buy-out the equipment.