Heat Pump Repair Thorold | Enbridge Sustain

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Request a repair - heat pumps

Heat Pump Repair Thorold: Same-Day Repairs All Year Long

Is your heat pump acting out of the norm? Enbridge Sustain connects homeowners with fully-licensed technicians offering same-day emergency repairs across Thorold, designed to restore your comfort quickly. Whether you're on your way back from the Skyway Drive-In, or a long day at work, if your heat pump is malfunctioning, we've got you covered.

Licensed and experienced technicians

Enbridge Sustain proudly partners with experienced technicians who live and work across the Thorold community. With years of professional expertise, these technicians are well-equipped to handle any and all repair jobs that come their way. Expect them to go above and beyond, with customized solutions that follow all local building and safety protocols from start to finish.

Comprehensive repairs for all heat pumps

We connect Thorold homeowners with local, licensed technicians offering same-day repairs for all HVAC systems, no matter the brand, make, or model. That includes, ducted and ductless heat pumps, air conditioners, furnaces, and hot water heater repairs. From minor repairs to extensive fixes, count on these technicians to get the job done right.

Transparent pricing

All heat pump repairs in Thorold performed by our local partners include a flat-rate diagnostic fee and a free quote before any work is performed on your appliance.

Home heating and cooling repairs done right

Average temperatures across Thorold range between -7 °C to 26 °C year-round. With chilly winters and scorching summer months, having a working, reliable heat pump is a must-have for most homeowners.

That's why, at the first signs of trouble, booking a same-day appointment for your unit can make a world of difference when it comes to restoring your comfort levels quickly, while preventing further issues from developing.

When you book a same-day appointment with an Enbridge Sustain partner, your appointment will begin with a comprehensive inspection, followed by a series of diagnostic tests that will help technicians pinpoint the root cause of your heating and cooling problem. With this information, they'll be able to customize a solution that goes beyond remedying any surface level symptoms. In the end, you get a long-lasting repair you can count on.

From Confederation Heights, to Rolling Meadows, Port Robinson, Downtown Thorold, Beaverdams, and everywhere in between, book your same-day heat pump repair today!

HOW IT WORKS

Simple and Stress-Free Repairs.
Here's How It Works.

Submit your request

Submit your heat pump repair request for your Thorold home using our online request form or by contacting Enbridge Sustain directly.

Get expert help

Once you agree to the recommended repair plan, they'll diligently and safely restore the comfort in your home.

Enjoy comfort again

Once you agree to the recommended repair plan, they'll diligently and safely restore the comfort in your home.

Your choice is clear

Trusted Partner
Whether you need a new air conditioner, high-efficiency furnace, cutting-edge heat pump or dependable water heater, we're your trusted partner for all of your heating and cooling needs.

Flexible ownership options
With flexible options like lease-to-own plans or full purchase, we make upgrading your home energy equipment simple and affordable-so you can focus on staying comfortable all year long.

Lease-to-own
No endless contracts. At the end of your agreement, the equipment is yours.

Fair buy-out policies
Our lease-to-own agreement has clear buy-out fees

Worry-free comfort
Enjoy peace of mind all year long with annual maintenance and any future repairs included in affordable monthly fee.

Limited time offer!

Save 50% for the first 6 Months!*

When you Lease-to-Own a new heat pump.

Why Lease-to-own?

Benefits of repairing your heat pump

Working with trusted technicians from the Enbridge Sustain network in Thorold, Ontario offers numerous benefits that go beyond the completion of your repair appointment.

Benefits that Matter

Restore your year-round comfort levels: Keep your home comfortable all year round no matter how extreme outdoor temperatures become with quality workmanship made to last.
Extend the service life of your heat pump: High-quality repairs can extend the service life of your current unit, preventing premature replacements until you're ready to invest in a new heat pump in the future.
Enjoy reliable heat pump performance levels: Reliable HVAC services in Thorold performed by certified technicians will restore your unit to peak performance levels, helping you save money on utility costs without compromising your home comfort levels.

Winter Upgrade Without the Chilling Price

SPECIAL OFFER: Save 50% for the first 6 Months!*

Lease-to-Own new equipment with $0 down.

Request a repair now

Call us at 1-833-947-3850 to speak to an expert now or fill out the form above to schedule an appointment for a later date.

Service area

We’re closer than you think

Enbridge Sustain services most major towns and metropolitan cities across Ontario.

Trusted partners ready to service your home

+ Terms and conditions

Enbridge Sustain is an unregulated company that is distinct from its gas utility affiliate Enbridge Gas Inc.

*The promotional savings offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between June 10th, 2026 and September 30th, 2026. Customers will receive a 60% reduction in their monthly lease-to-own payments for the first 6 months of the contract. Savings will vary depending on the equipment and installation cost. The savings of $1125.00 is based on an equipment + installation value of $21,000, which would generate regular monthly payments of $312.50. Under this scenario, a 60% monthly discount equals $187.50 per month for 6 months. Following the 6-month promotional period, monthly lease-to-own payments will return to the full regular amount for the remainder of the contract term. Equipment lease-to-own contracts will have a total term of 180 months. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. This offer cannot be combined with any other Enbridge Sustain promotional offer. Contact Enbridge Sustain at inquiry.sustain@enbridge.com if you have any questions about this offer. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.

**The promotional cashback offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between September 14th, 2026 and December 31st 2026. Customers will receive 10% cashback based on the equipment + installation value before applicable taxes, up to a maximum equipment + installation value of $15,000. The maximum cashback available under this offer is $1,500. Cashback will vary depending on the equipment and installation cost. The cashback of $1,100.00 is based on an equipment + installation value of $11,000. Under this scenario, a 10% cashback equals $1,100.00. Customers will continue to make their regular monthly lease-to-own payments for the duration of the contract. Equipment lease-to-own contracts will have a total term of 180 months. Cashback will be issued by e-transfer after three (3) monthly lease-to-own payments have been successfully completed and the customer’s account is current with a $0 balance owing. Qualifying equipment must be installed after September 14th, 2026. This offer cannot be combined with any other Enbridge Sustain promotional offer. Customers whose orders are cancelled or changed will not be eligible to receive the cashback. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. Contact Enbridge Sustain at inquiry.sustain@enbridge.com if you have any questions about this offer. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.

*** Maintenance, repairs and warranties are included for the duration of your contract. Enbridge Sustain is the owner of the equipment for the length of the contract. Customers may opt to buy-out the equipment.