Service area
Enbridge Sustain services most major towns and metropolitan cities across Ontario.
Repair again, or upgrade with coverage?
As an Enbridge Sustain customer, you may be eligible for a more manageable way to upgrade to a new AC or explore heat pump options — with no large upfront equipment cost, 15 years full coverage, and ownership at the end of the term.
Big repair bills, waiting on parts, and older cooling systems can make summer comfort stressful.
Sign Me Up
Save 60% for 6 months*
How it works
Refer a Friend
Refer a friend and you both get a $100 Bill credit
Know someone who may need a new AC or heat pump? Share their information with us and our team will follow up to help them explore their options. If they become a new Enbridge Sustain customer, you and the person you referred could each receive a $100 bill credit.
Refer a Friend
1
Submit your referral
Share the offer with a friend, family member, neighbour, or landlord.
2
We contact them
Our team will follow up to review their home comfort needs and available options.
3
You both get a $100 bill credit.
If they sign up as a new Enbridge Sustain customer, you could both receive a $100 bill credit.Frequently Asked Questions
What does the 15 years full coverage include?
Coverage includes parts and labour for the duration of the agreement, subject to applicable terms and conditions.
What happens after I submit the form?
A member of our team will follow up to confirm your interest and help guide the next step.
How does the referral program work?
Existing Enbridge Sustain customers can refer someone who may be interested in a new AC or heat pump. To qualify, the referral must be submitted through the referral form before the referred person signs up.
If the referred person becomes a new Enbridge Sustain customer for an eligible AC or heat pump product, both the referring customer and the referred customer may receive a $100 bill credit, subject to eligibility and program terms.
When do we receive the $100 bill credit?
The $100 bill credit is applied after the referred customer completes their agreement and becomes an active Enbridge Sustain customer for an eligible AC or heat pump product.
Only one referral credit is available per referred customer. If the same person is referred more than once, the first valid referral submitted will be used. Enbridge Sustain may change, pause, or end the referral program at any time.
What happens at the end of my lease term?
At the end of your lease term, you fully own the equipment, no surprise fees, no strings attached. It's a straightforward path to ownership.
“The installation process was smooth and professional, and our new furnace works perfectly.”
“Their team was incredibly knowledgeable and guided me through every step of the process. They answered all my questions and helped me choose the best system for my needs."
“I wanted a more environmentally friendly system but the cost was a barrier. The upfront payment package was exactly what I needed.”
Trusted partners ready to service your home
+ Terms and conditions
Enbridge Sustain is an unregulated company that is distinct from its gas utility affiliate Enbridge Gas Inc.
*The promotional savings offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between June 10th, 2026 and September 30th, 2026. Customers will receive a 60% reduction in their monthly lease-to-own payments for the first 6 months of the contract. Savings will vary depending on the equipment and installation cost. The savings of $1125.00 is based on an equipment + installation value of $21,000, which would generate regular monthly payments of $312.50. Under this scenario, a 60% monthly discount equals $187.50 per month for 6 months. Following the 6-month promotional period, monthly lease-to-own payments will return to the full regular amount for the remainder of the contract term. Equipment lease-to-own contracts will have a total term of 180 months. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. This offer cannot be combined with any other Enbridge Sustain promotional offer. Contact Enbridge Sustain at inquiry.sustain@enbridge.com if you have any questions about this offer. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.
**The promotional cashback offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between September 14th, 2026 and December 31st 2026. Customers will receive 10% cashback based on the equipment + installation value before applicable taxes, up to a maximum equipment + installation value of $15,000. The maximum cashback available under this offer is $1,500. Cashback will vary depending on the equipment and installation cost. The cashback of $1,100.00 is based on an equipment + installation value of $11,000. Under this scenario, a 10% cashback equals $1,100.00. Customers will continue to make their regular monthly lease-to-own payments for the duration of the contract. Equipment lease-to-own contracts will have a total term of 180 months. Cashback will be issued by e-transfer after three (3) monthly lease-to-own payments have been successfully completed and the customer’s account is current with a $0 balance owing. Qualifying equipment must be installed after September 14th, 2026. This offer cannot be combined with any other Enbridge Sustain promotional offer. Customers whose orders are cancelled or changed will not be eligible to receive the cashback. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. Contact Enbridge Sustain at inquiry.sustain@enbridge.com if you have any questions about this offer. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.
*** Maintenance, repairs and warranties are included for the duration of your contract. Enbridge Sustain is the owner of the equipment for the length of the contract. Customers may opt to buy-out the equipment.
*The promotional savings offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between June 10th, 2026 and September 30th, 2026. Customers will receive a 60% reduction in their monthly lease-to-own payments for the first 6 months of the contract. Savings will vary depending on the equipment and installation cost. The savings of $1125.00 is based on an equipment + installation value of $21,000, which would generate regular monthly payments of $312.50. Under this scenario, a 60% monthly discount equals $187.50 per month for 6 months. Following the 6-month promotional period, monthly lease-to-own payments will return to the full regular amount for the remainder of the contract term. Equipment lease-to-own contracts will have a total term of 180 months. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. This offer cannot be combined with any other Enbridge Sustain promotional offer. Contact Enbridge Sustain at inquiry.sustain@enbridge.com if you have any questions about this offer. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.
**The promotional cashback offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between September 14th, 2026 and December 31st 2026. Customers will receive 10% cashback based on the equipment + installation value before applicable taxes, up to a maximum equipment + installation value of $15,000. The maximum cashback available under this offer is $1,500. Cashback will vary depending on the equipment and installation cost. The cashback of $1,100.00 is based on an equipment + installation value of $11,000. Under this scenario, a 10% cashback equals $1,100.00. Customers will continue to make their regular monthly lease-to-own payments for the duration of the contract. Equipment lease-to-own contracts will have a total term of 180 months. Cashback will be issued by e-transfer after three (3) monthly lease-to-own payments have been successfully completed and the customer’s account is current with a $0 balance owing. Qualifying equipment must be installed after September 14th, 2026. This offer cannot be combined with any other Enbridge Sustain promotional offer. Customers whose orders are cancelled or changed will not be eligible to receive the cashback. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. Contact Enbridge Sustain at inquiry.sustain@enbridge.com if you have any questions about this offer. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.
*** Maintenance, repairs and warranties are included for the duration of your contract. Enbridge Sustain is the owner of the equipment for the length of the contract. Customers may opt to buy-out the equipment.