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Michael Thompson
Home Energy Efficiency Specialist

What’s included in a central AC installation? (Homeowner Checklist)

Installing a new air conditioning system in your home is a detailed and complex process that entails more than what homeowners may realize. For those considering an AC installation in their Ontario homes, understanding what the installation process involves, what additional services are included, other potential upgrades available, and how to avoid hidden costs can help you ensure you're prepared for what's to come.

Whether you're replacing an older AC unit or installing a new AC system in your home for the first time, this guide will outline what you need to expect from start to finish, so you can enjoy a smooth installation.

 

What is included in AC installation services?

A professional AC installation service typically includes both the purchase of your new air conditioning system and the labour required to install, connect, and test the equipment. This is a completely different process from an appliance-only purchase directly from a manufacturer, where homeowners will need to hire a third-party contractor to complete the installation process.

Most full-service installations also include the removal of your old equipment. However, the exact scope of your appointment will vary based on the type of AC system you're installing (central air conditioner, ductless mini-split, or heat pump).

Ultimately, because the AC installation process is complex and entails handling hazardous parts like electricity and refrigerant, this type of work should only ever be performed by licensed technicians. Doing so will not only validate your manufacturer's warranty, but it also ensures that your new AC unit will be installed correctly and safely, so you can enjoy optimal indoor comfort and energy savings.

Equipment Included in AC Installation

An air conditioner is an intricate HVAC system made of numerous components that work together to keep you and your family cool during the summer months across Ontario, where temperatures range between 20°C and 30°C.

Core System Components

Most standard air conditioning systems include the following parts:

  • Outdoor condenser unit: The condenser is the outdoor unit in your AC system that's responsible for releasing heat gathered from your interior to the outdoor air.

  • Indoor evaporator coil: The indoor evaporator coil absorbs heat from the indoor air and removes humidity.

  • Air handler: The air handler is responsible for circulating the cooled air through your ductwork and into your home for even temperature dispersion.

  • Refrigerant line set: Refrigerant lines connect the indoor and outdoor equipment.

  • Electrical disconnect box: The electrical disconnect box allows you to safely turn off your AC unit during maintenance or emergencies.

  • Condensate drain line: The drain system collects moisture and transfers it outside to prevent leaks and mould growth indoors.

  • Mounting pad or brackets: Stabilizes the outdoor unit to reduce vibrations during operation and maintain airflow.

Optional or Upgrade Components

Depending on your needs and AC installation budget, you may choose to include additional upgrades to improve energy efficiency levels and indoor comfort levels:

  • Smart thermostat installation: Allows you to control your indoor temperature from your smartphone, scheduling cooling, and optimizing energy efficiency levels.

  • High-efficiency air filters: High-efficiency air filters capture smaller air particles to improve indoor air quality and protect the HVAC system from dust buildup.

  • Air purification systems: Air purification systems help reduce allergens, pollutants, and odours from your indoor air to improve air quality and comfort.

  • Zoning: Ductless mini-split AC units with zoning controls allow you to cool different rooms or floors individually, for more enhanced indoor comfort and energy savings.

  • Surge protectors: Surge protectors safeguard electrical devices and appliances from voltage spikes and power fluctuations that could cause damage.

  • Sound-dampening pads: Sound pads help minimize vibrations from the outdoor unit to reduce noisy operation.

  • Extended warranties: Extended warranties provide further protection beyond manufacturer agreements for added peace of mind.

Labour and Professional Services Included

In addition to your new system, professional installation services are also included in the entire process when you work with a trusted HVAC company:

Removal of Old Equipment

If you're replacing an old air conditioner, HVAC technicians will need to remove the existing system before the new system is installed, which includes:

  • Disconnect the old system from the ductwork and electrical panel.

  • Proper refrigerant disposal, which must be performed by a certified technician as per the Canadian Environmental Protection Act.

  • Removal of the old condenser and indoor coils.

  • Site cleanup after the removal is complete.

Installation and Setup

Once the old system has been carefully and safely removed, the installation of your new air conditioner will begin:

  1. New unit placement: Technicians will position and secure the new indoor and outdoor equipment.

  2. Refrigerant connection: They will connect refrigerant lines between the indoor and outdoor components.

  3. Electrical connections: Electrical wiring and connections will be conducted.

  4. Sealing ductwork: Once the new equipment is fitted, seals around the existing ductwork will be installed.

  5. Secure equipment: Technicians will then secure the outdoor unit with mounting hardware for stability and optimal performance.

  6. System tests: Then, configuration and system testing will be underway to ensure the system operates safely and efficiently.

Electrical and Technical Work

Electrical connections and other technical work are a crucial part of installing a new air conditioner in your home. This may include:

  • Assessing your existing electrical panel for compatibility with the new AC unit.

  • Installing a new breaker if necessary.

  • Setting up a dedicated circuit for the air conditioner.

  • Connecting and configuring your thermostat.

  • Testing voltage levels.

  • Performing system safety checks to ensure they meet local building codes.

Note that all electrical connections must be handled by licensed technicians to ensure safety and code compliance.

Ductwork and Airflow Adjustments

A properly functioning air conditioner requires unrestrained airflow for efficient cooling to occur. To ensure your ductwork is compatible with your new system, technicians will:

  • Inspect your current ductwork to determine whether damage or leaks are present.

  • Seal cracks to improve energy efficiency levels.

  • Make small duct modifications if required.

  • Balance airflow throughout your interior.

System Testing and Calibration

Once the system is installed, technicians will conduct thorough testing to ensure your cooling system is functioning properly, including:

  • Verifying refrigerant charging.

  • Calibrating the thermostat to ensure communication between the device and the new unit.

  • Measuring airflow from the system.

  • Checking the ductwork for potential leaks.

  • Running the appliance under load conditions to ensure optimal performance levels.

Permits, Warranty, and Documentation

Air conditioning installations require permits before the process can begin. When working with a professional HVAC company, technicians are in charge of ensuring all work permits have been approved by municipal governments.

With your new air conditioner, you'll also receive a manufacturer's warranty that protects your unit and its parts. You'll need to register this warranty online. Other documents you'll receive during your AC installation process are your user manuals. Make sure to keep these documents safe and easily accessible.


What Is NOT Always Included in a Standard AC Installation

Not all services are automatically included in standard AC installations. Some exclusions may include:

  • Major ductwork replacements: Changes to your ductwork will be an additional cost.

  • Electrical panel upgrades: You may be required to contract a third-party electrician for any complex electrical panel upgrades.

  • Structural modifications: Structural changes to your home will need to be conducted before the installation begins.

  • Asbestos removal: Hazardous material removal must be conducted by a professional company.

  • Additional indoor units (for ductless systems): Any additional units will be an added cost.

  • Extended maintenance plans: Extended maintenance plans are typically an add-on that you can pay extra for.

  • Smart home automation upgrades: Smart thermostats can be installed for an additional fee.

Always confirm with your HVAC company what services are and aren't included in your initial quote.


Comparison Table: What’s Included in a Standard AC Installation

Here's a quick breakdown of what is and isn't included in standard AC installation processes in Ontario:

Component/Service

Standard installation

May cost extra

Outdoor condenser unit

Yes.

No.

Evaporator coil

Yes.

No.

Refrigerant lines

Yes.

No.

Old unit removal

Yes.

No.

Electrical disconnect

Yes.

No.

Major electrical panel upgrades

No.

Yes.

Full ductwork replacement

No.

Yes.

Smart thermostat upgrade

Optional.

Yes.

Extended warranty

Optional.

Yes.

Frequently Asked Questions
Does AC installation include the removal of the old unit?
Yes, most standard AC installations will include the removal of your old unit.
Are permits included in AC installation?
Yes, permits are required before installations can occur. Technicians will handle this aspect of the requirements.
Is ductwork included in AC installation?
Minor ductwork modifications are often included, but major upgrades are not. You'll need to book a separate installation if major upgrades are needed.
Does installation include a thermostat?
Basic thermostats may be included in your installation. Smart thermostat integration can be added for an extra cost.
Are maintenance plans included?
Some HVAC companies offer maintenance plans as an add-on to your installation package for an extra cost.
How long does a full AC installation take?
Most standard AC installations will take anywhere from 4 to 8 hours to complete.