Service area
Enbridge Sustain services most major towns and metropolitan cities across Ontario.
WATER HEATERS OTTAWA
Tired of running out of hot water or dealing with rising energy costs? Upgrade to a high-efficiency water heater and enjoy consistent, reliable performance year-round. Whether you're in a growing community like Findlay Creek or a quiet suburban neighbourhood like Stittsville, we have the right solution for your home. Choose an energy-saving storage tank with better insulation or a tankless system for endless hot water on demand.
Reliable Water Heater Installation Ottawa Homeowners Can Count On
Lease-to-Own
Don't pay for 12 months*
Lease-to-Own your water heater with $0 down.
KEEP IT FLOWING
Your Ottawa Partner for Reliable, Affordable Water Heating Solutions
Trusted by Ottawa homeowners
Whether you’re looking for a tankless electric water heater or a traditional tank option for your hot water heater replacement, we’ll help you find the perfect one for you. We serve homeowners across Ottawa, including Kanata, Nepean, Barrhaven, Orleans, Riverside South, Alta Vista, and Hunt Club.
Flexible ownership options
Whether you’re replacing an aging water heater or upgrading to a more energy-efficient model, our lease-to-own plans or full purchase options make upgrading your hot water system easy and affordable for your Ottawa home.
Lease-to-Own
With no endless contracts or rental hassles, you’ll own your water heater outright at the end of your agreement, making it simple, affordable, and built for Ottawa living.
Fair buy-out policies
Our lease-to-Own plans come with clear terms and no hidden costs. When you're ready to own your equipment, our transparent policies make it easy.
Water Heater Repair
Our licensed technicians can quickly handle urgent repairs and service all makes and models. Call us to get the help you need fast. For more information click here to visit our repair page.
Call 1-833-947-3850
WHY REPLACE YOUR WATER HEATER?
Hot Water and Savings You Can Count On in Ottawa
From winter warm-ups after skating the Rideau Canal to everyday comfort in your Ottawa home, a reliable water heater is a must. Upgrading to a modern, energy-efficient system ensures consistent hot water, lower energy bills, and long-term peace of mind.Cut costs and emissions
Lower energy bills
Over time, older water heaters lose efficiency, driving up your utility costs. According to National Resources Canada, water heaters make up approximately 17.2% of the total energy consumption in the average Canadian household.
Over time, older water heaters lose efficiency, driving up your utility costs. According to National Resources Canada, water heaters make up approximately 17.2% of the total energy consumption in the average Canadian household.
Reduced carbon footprint
ENERGY STAR® certified models help you save on energy and reduce your home’s greenhouse gas emissions. In fact, Natural Resources Canada states that an ENERGY STAR® certified tankless water heater typically uses 30% less energy than a standard storage tank model, saving you money and reducing your carbon footprint.
ENERGY STAR® certified models help you save on energy and reduce your home’s greenhouse gas emissions. In fact, Natural Resources Canada states that an ENERGY STAR® certified tankless water heater typically uses 30% less energy than a standard storage tank model, saving you money and reducing your carbon footprint.
Increase the home value
A new high-efficiency water heater is a smart investment that appeals to today’s buyers, especially in Ottawa’s competitive housing market.
A new high-efficiency water heater is a smart investment that appeals to today’s buyers, especially in Ottawa’s competitive housing market.
Reliability and peace of mind
Today’s water heaters are built to last. With durable components, improved warranties, and fewer unexpected breakdowns, you can enjoy hot water when you need it, without the stress of surprise repairs.
Today’s water heaters are built to last. With durable components, improved warranties, and fewer unexpected breakdowns, you can enjoy hot water when you need it, without the stress of surprise repairs.
Residential Hot Water Heater Solutions in Ottawa
Whether you're in a single-family home in Kanata or a townhouse in Alta Vista, we offer water heating solutions tailored to your space, household size, and energy preferences.
Tank
Water Heater
Tankless
Water Heater
Heat Pump
Water Heaters
Lease-to-own
A smarter and more affordable way to upgrade
Owning your water heater is easier than ever with our flexible, lease-to-own solution. With transparent buy-out options and worry-free annual maintenance for the life of your agreement, you can trust that your equipment will run at its best all year round.
Learn more about leasing vs buying
1
No endless contracts
Unlike traditional rental programs, our lease terms are clear and fixed. Once your agreement ends, the system is yours to own. There are no hidden extensions or ongoing rental commitments.
2
Transparent pricing
A clear buy-out schedule is provided upfront, with no hidden fees. Unlike other rentals, our Lease-to-Own plan has reasonable termination fees.
3
Worry-free maintenance and repair
Enjoy peace of mind with annual maintenance and any repairs included. Our Lease-to-Own plans cover annual tune-ups and priority service for the life of your agreement to keep your heat pump running smoothly all year long.| Lease-to-Own | Buying | |
|---|---|---|
| Installation Costs | Standard installation costs are included in your monthly fees with no upfront costs. | Installation costs are included in the purchase price, which requires full upfront payment. |
| Maintenance Costs | Annual maintenance for your SmartFlow system is included at no additional costs to you. | Maintenance is not included, you are responsible for maintenance including the costs. |
| Repair Costs | Any future repair costs are included at no additional cost to you. | You will be responsible for all costs of repairs that are not covered by the original warranty. |
| Who owns the equipment? | Enbridge Sustain* | Homeowner |
| Extended Warranties | Warranty on parts and labour is included at no additional cost to you. | The manufacturers warranty may cover parts, please refer to your manufacturers booklet. |
| Budget Management | An affordable and predictable monthly fee makes it easier to manage your budget. | Buying requires significant upfront costs as well as additional costs in the case of issues that are not covered by warranty. |
|
*Enbridge Sustain is the owner of the equipment for the length of the contract. Customers may opt to buy-out the equipment. |
Offers & Rebates
Save more than just energy
Lower your energy bill and get additional savings with these limited time offers and available rebates.
Don't pay for 12 months*
Lease-to-Own your air conditioner, heat pump, furnace or water heater with $0 down.
Receive up to $2,000 in rebates
Take advantage of the Home Renovation Savings Program.
**Terms and conditions apply.
“The installation process was smooth and professional, and our new furnace works perfectly.”
“Their team was incredibly knowledgeable and guided me through every step of the process. They answered all my questions and helped me choose the best system for my needs."
“I wanted a more environmentally friendly system but the cost was a barrier. The upfront payment package was exactly what I needed.”
Your trusted partner ready to service your home
+ Terms and conditions
Enbridge Sustain is an unregulated company that is distinct from its gas utility affiliate Enbridge Gas Inc.
*The 12 months of deferred payments is available to qualified residential lease to own customers and applies to qualifying equipment between April 1, 2025 and July 31, 2025. Monthly lease-to-own payments are deferred for 12 months. Equipment lease-to-own contracts will be extended for 12 months for a total term of 192 months. After the first 12 months of the lease-to-own contact term, lease-to-own payments will commence. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. Contact Enbridge Sustain for complete terms and conditions. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.
** Maintenance, repairs and warranties are included for the duration of your contract.
*** Enbridge Sustain is the owner of the equipment for the length of the contract. Customers may opt to buy-out the equipment.
2 https://natural-resources.canada.ca/energy-efficiency/heat-pumps/heat-pump-basics/25589