Heat Pump Repair Pembroke | Enbridge Sustain

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Heat Pump Repair Pembroke: Same-Day Comfort When You Need It Most

Coming home to a house that is too warm in the summer or too cold in the winter is never a welcome surprise. Whether you've spent the afternoon at Pansy Patch Park, stopped by Hugli's Blueberry Ranch or are simply getting home after a long day, a heat pump problem can quickly get in the way of your comfort. Enbridge Sustain partners with certified technicians throughout Pembroke who offer same-day emergency heat pump repairs all year long, so help is there when you need it.

Licensed and experienced technicians

Enbridge Sustain connects Pembroke homeowners with licensed technicians who provide same-day repairs for all HVAC systems, regardless of the brand, type or model. These include ducted and ductless heat pumps, air conditioners, furnaces and water heaters. Whether the repair is relatively minor or more extensive, you can feel confident knowing your home comfort system is in good hands.

Comprehensive repairs for all heat pumps

We partner with certified HVAC technicians who have years of experience providing heat pump repair services throughout Pembroke and the surrounding communities. Our partners work quickly and carefully to deliver reliable service repairs that are guaranteed to have your system back up and running in no time.

Transparent pricing

All services in Pembroke include a flat-rate diagnostic fee and a free estimate before any work begins, so you'll know what’s wrong with your system and what the repair will cost before you proceed.

Home heating and cooling repairs done right

Pembroke can see hot, humid weather in the summer months and plenty of cold throughout the winter, which means your heat pump has a lot of work to do over the course of the year. So, when it starts making unusual noises, struggling to reach the temperature on your thermostat or simply isn't working the way it normally does, booking a repair sooner rather than later can help keep the problem from getting worse.

When you work with an Enbridge Sustain partner, your appointment will begin with a thorough inspection and the diagnostic testing needed to find out what is wrong with your system. Once the problem has been identified, your technician can recommend the repairs needed to get your heat pump back up and running properly, with lasting results in mind.

From downtown Pembroke and the East End to Laurentian Valley, the Boundary Road Area and surrounding communities, you can count on our local partners for dependable heat pump repairs when you need them.

HOW IT WORKS

Simple and Stress-Free Repairs.
Here's How It Works.

Submit your request

Request same-day heat pump repairs by filling out our online form or getting in touch with Enbridge Sustain directly.

Get expert help

Once you approve the recommended repair, your technician can get to work restoring reliable heating or cooling to your home.

Enjoy comfort again

Once you approve the recommended repair, your technician can get to work restoring reliable heating or cooling to your home.

Your choice is clear

Trusted Partner
Whether you need a new air conditioner, high-efficiency furnace, cutting-edge heat pump or dependable water heater, we're your trusted partner for all of your heating and cooling needs.

Flexible ownership options
With flexible options like lease-to-own plans or full purchase, we make upgrading your home energy equipment simple and affordable-so you can focus on staying comfortable all year long.

Lease-to-own
No endless contracts. At the end of your agreement, the equipment is yours.

Fair buy-out policies
Our lease-to-own agreement has clear buy-out fees

Worry-free comfort
Enjoy peace of mind all year long with annual maintenance and any future repairs included in affordable monthly fee.

Limited time offer!

Save 50% for the first 6 Months!*

When you Lease-to-Own a new heat pump.

Why Lease-to-own?

Benefits of repairing your heat pump

Trying to repair your heat pump yourself can be tempting, but working with a professional HVAC technician can provide benefits that go well beyond the completion of your service call.

Benefits that Matter

Extend the lifespan of your heat pump: Quality repairs and regular maintenance can help reduce unnecessary wear on your current system, allowing you to keep it running reliably until you're ready to replace it in the future.
Improve your system's energy efficiency: By finding and repairing the source of the problem, an experienced technician can help your heat pump operate more efficiently, which may lead to lower monthly energy costs.
Enjoy efficient heating and cooling: Keep your home comfortable through both hot Ontario summers and cold winter weather with peace of mind knowing your heat pump is working the way it should.

Winter Upgrade Without the Chilling Price

SPECIAL OFFER: Save 50% for the first 6 Months!*

Lease-to-Own new equipment with $0 down.

Request a repair now

Call us at 1-833-947-3850 to speak to an expert now or fill out the form above to schedule an appointment for a later date.

Service area

We’re closer than you think

Enbridge Sustain services most major towns and metropolitan cities across Ontario.

Trusted partners ready to service your home

+ Terms and conditions

Enbridge Sustain is an unregulated company that is distinct from its gas utility affiliate Enbridge Gas Inc.

*The promotional savings offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between June 10th, 2026 and September 30th, 2026. Customers will receive a 60% reduction in their monthly lease-to-own payments for the first 6 months of the contract. Savings will vary depending on the equipment and installation cost. The savings of $1125.00 is based on an equipment + installation value of $21,000, which would generate regular monthly payments of $312.50. Under this scenario, a 60% monthly discount equals $187.50 per month for 6 months. Following the 6-month promotional period, monthly lease-to-own payments will return to the full regular amount for the remainder of the contract term. Equipment lease-to-own contracts will have a total term of 180 months. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. This offer cannot be combined with any other Enbridge Sustain promotional offer. Contact Enbridge Sustain at inquiry.sustain@enbridge.com if you have any questions about this offer. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.

**The promotional cashback offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between September 14th, 2026 and December 31st 2026. Customers will receive 10% cashback based on the equipment + installation value before applicable taxes, up to a maximum equipment + installation value of $15,000. The maximum cashback available under this offer is $1,500. Cashback will vary depending on the equipment and installation cost. The cashback of $1,100.00 is based on an equipment + installation value of $11,000. Under this scenario, a 10% cashback equals $1,100.00. Customers will continue to make their regular monthly lease-to-own payments for the duration of the contract. Equipment lease-to-own contracts will have a total term of 180 months. Cashback will be issued by e-transfer after three (3) monthly lease-to-own payments have been successfully completed and the customer’s account is current with a $0 balance owing. Qualifying equipment must be installed after September 14th, 2026. This offer cannot be combined with any other Enbridge Sustain promotional offer. Customers whose orders are cancelled or changed will not be eligible to receive the cashback. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. Contact Enbridge Sustain at inquiry.sustain@enbridge.com if you have any questions about this offer. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.

*** Maintenance, repairs and warranties are included for the duration of your contract. Enbridge Sustain is the owner of the equipment for the length of the contract. Customers may opt to buy-out the equipment.