Heat Pump Repair St. Thomas | Fast & Reliable Service

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Heat Pump Repair St. Thomas: Same-day heating and cooling repairs all year long

No heat? No problem. Enbridge Sustain partners with local technicians offering same-day emergency repairs in St. Thomas all winter long designed to restore your comfort quickly and safely. Whether you're starting your day, winding down, or coming home from an afternoon a tobogganing at Burwell Park, if your furnace is on the fritz, count on our partners for prompt solutions.

Licensed and experienced technicians

Enbridge Sustain is proud to partner with local certified technicians who live and work in the St. Thomas community. With years of professional experience, these technicians have the knowledge and skills needed to handle any type of repair that comes their way. They'll work diligently to restore your comfort while following all local building and safety codes throughout the process.

Comprehensive repairs for all heat pumps

We connect homeowners in St. Thomas with professional service technicians offering same-day emergency repairs for all heat pumps and HVAC systems, regardless of the make, model, or brand. That includes ducted and ductless heat pumps, air conditioning systems, electric and gas furnaces, and water heaters. No matter the repair job required, you can trust that your home and equipment are in good hands.

Transparent pricing

All heat pump repair services in St. Thomas include a flat-rate diagnostic fee and a free quote before any work on your unit is completed. That way, you'll know what's wrong and how much it costs before moving forward. No hidden fees. No surprises.

Home heating and cooling repairs done right

The winter months in St. Thomas, Ontario, are known to be long and freezing. With average lows between -8 °C and -16 °C, having a working furnace in your home is essential to maintaining a comfortable and safe home for you and your loved ones.

With same-day furnace repairs performed by our local partners, your appointment will begin with a comprehensive inspection of your appliance followed by a series of diagnostic tests to determine the root cause of your heating problem. From there, technicians will develop a repair plan that goes beyond repairing surface level symptoms. In the end, you can expect a long-lasting, quality repair done right.

HOW IT WORKS

Simple and Stress-Free Repairs.
Here's How It Works.

Submit your request

Submit your heat pump repair request using our online form or by contacting the team at Enbridge Sustain over the phone.

Get expert help

Once you agree to the recommended repairs, your technicians will work diligently to restore the heat pump in your home, so you can enjoy a comfortable interior in no time.

Enjoy comfort again

Once you agree to the recommended repairs, your technicians will work diligently to restore the heat pump in your home, so you can enjoy a comfortable interior in no time.

Your choice is clear

Trusted Partner
Whether you need a new air conditioner, high-efficiency furnace, cutting-edge heat pump or dependable water heater, we're your trusted partner for all of your heating and cooling needs.

Flexible ownership options
With flexible options like lease-to-own plans or full purchase, we make upgrading your home energy equipment simple and affordable-so you can focus on staying comfortable all year long.

Lease-to-own
No endless contracts. At the end of your agreement, the equipment is yours.

Fair buy-out policies
Our lease-to-own agreement has clear buy-out fees

Worry-free comfort
Enjoy peace of mind all year long with annual maintenance and any future repairs included in affordable monthly fee.

Limited time offer!

Save 50% for the first 6 Months!*

When you Lease-to-Own a new heat pump.

Why Lease-to-own?

Benefits of repairing your heat pump

DIY repair attempts on your home's heat pump can lead to further damages and put your safety at risk. That's why most St. Thomas homeowners choose to work with pre-vetted, professional technicians from our partner network. You'll experience long-lasting results and other benefits you can count on.

Benefits that Matter

Reliable heating and cooling: No matter how warm or cold outdoor temperatures become, you can have peace of mind knowing you'll be able to maintain a comfortable living space for you and your loved ones with precision repairs made to be long-lasting.
Restored energy-efficiency levels: Professional service technicians can get to the root cause of your heating and cooling problems, helping restore your unit's energy-efficiency levels. You'll be able to maintain an indoor comfort environment in your home all year long while cutting back on your energy costs.
Extended system lifespan: High quality heat pump repairs can extend the lifespan of your existing HVAC system, preventing you from having to prematurely replace your unit until you're ready to invest in a new appliance in the future.

Winter Upgrade Without the Chilling Price

SPECIAL OFFER: Save 50% for the first 6 Months!*

Lease-to-Own new equipment with $0 down.

Request a repair now

Call us at 1-833-947-3850 to speak to an expert now or fill out the form above to schedule an appointment for a later date.

Service area

We’re closer than you think

Enbridge Sustain services most major towns and metropolitan cities across Ontario.

Trusted partners ready to service your home

+ Terms and conditions

Enbridge Sustain is an unregulated company that is distinct from its gas utility affiliate Enbridge Gas Inc.

*The promotional savings offer is available to qualified residential lease-to-own customers and applies to qualifying equipment agreements entered into between June 10th, 2026 and August 31st, 2026. Customers will receive a 60% reduction in their monthly lease-to-own payments for the first 6 months of the contract. Savings will vary depending on the equipment and installation cost. The savings of $1125.00 is based on an equipment + installation value of $21,000, which would generate regular monthly payments of $312.50. Under this scenario, a 60% monthly discount equals $187.50 per month for 6 months. Following the 6-month promotional period, monthly lease-to-own payments will return to the full regular amount for the remainder of the contract term. Equipment lease-to-own contracts will have a total term of 180 months. This offer is only available in select areas to residential lease-to-own customers and excludes builders and commercial customers. Contact Enbridge Sustain for complete terms and conditions. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.

** Maintenance, repairs and warranties are included for the duration of your contract. Enbridge Sustain is the owner of the equipment for the length of the contract. Customers may opt to buy-out the equipment.